Left Continue shopping
Your Order

You have no items in your cart

$8.99 Shipping available to most States on orders over $199!

Contact

Contact A2Z Tobacco Customer Support

Need help with your order or have questions about our tobacco products? The A2Z Tobacco customer support team is here to assist you. The best way to reach us is by email at sales@a2ztobacco.com. We respond to all inquiries within normal business hours, Monday through Friday, 9am to 5pm CST.

How Can We Help?

Please reach out to us if you need assistance with any of the following:

  • Order Status: Check the status of your current order, including tracking information and estimated delivery dates.
  • Shipping Issues: Report a package that is delayed, lost, or stolen. We work directly with UPS and USPS to resolve delivery issues promptly.
  • Product Questions: Get detailed information about any of our cigars, pipe tobacco, cigarillos, hookah flavors, or smoking accessories before you buy.
  • Placing an Order: Need help navigating our website or completing your purchase? We are happy to walk you through the process.
  • Returns and Exchanges: Learn about our return policy and how to initiate a return or exchange for eligible products.
  • Bulk and Wholesale Orders: Interested in purchasing tobacco products in bulk? Contact us for special pricing on large orders.

Shipping Information

We ship all orders via UPS Ground or USPS to the contiguous United States. Most orders are processed and shipped within 24 to 48 hours during business days. Once your order ships, you will receive tracking information by email or text message. For detailed shipping policies, please visit our Shipping and Processing page.

Business Hours

Our customer support team is available during the following hours:

  • Monday - Friday: 9:00 AM - 5:00 PM CST
  • Saturday - Sunday: Closed
  • Federal Holidays: Closed

Emails received outside of business hours will be answered on the next business day. We strive to respond to all inquiries within 24 hours during the work week.

Satisfaction Guaranteed

At A2Z Tobacco, your satisfaction is our top priority. We take pride in offering the largest selection of discount cigars, pipe tobacco, cigarillos, and hookah products online. If you are not completely satisfied with your purchase, please do not hesitate to contact us so we can make it right. We look forward to hearing from you and answering all your questions in a timely manner.